You will have until May 29, 2025 at 12 AM (PT) to request a refund.
To process a refund, log in to your Leap account and click 'Refund Product' beside the ticket type you would like to refund. You can also access your order by clicking on the VIEW YOUR RECEIPT AND QR CODES HERE link within your confirmation email.
VidCon Anaheim reserves the right to change and/or alter the refund terms and conditions at any time deemed necessary. Decisions related to refunds made by VidCon Anaheim are final.
After the refund deadline, all sales are final. For additional details, please see our Refund Policy.